Should you wish to return anything bought from us, you can return unwanted items within 7 working days after the day of delivery.
* Items should be returned with the original packaging as received complete 'AS SOLD' and in 'AS NEW' resaleable condition with all components, manuals and accessories.
* If the packaging has been opened to examine the product/s we advise that it is done so without damaging the packaging or the product/s in any way and must be re-packaged as received.
* If the product returned is not in fully resalable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.
* Goods must be returned within 7 days from authorisation. We are unable to accept returns of unwanted and non-faulty items after the 7 days.
* All return costs are the customer's responsibility.
Before returning a product please let us know, either in writing, by phone or by email.
Cancellation of Orders
You can cancel an order and return any despatched goods within 7 days of receipt for a full refund. Our terms and conditions do not affect your statutory rights.
Payment Flow & Delivery Policy
1. We do not post to PO BOX NUMBERS. Please ensure you use a valid POSTAL ADDRESS when placing an order.
2. For some orders, we may post items separately.
3. We use DPD for all UK based deliveries. For overseas orders we use PREMIUM AIRMAIL or FEDEX services.
4. Typical delivery times are within 7 days for UK and within 10 days for European or Overseas orders.
Customs / Import Charges
Unfortunately we have no control of any customs and import charges that may be applied at destination country.
We do not store credit card details nor do we share financial details with any 3rd parties.